We collect only the data necessary to provide and improve our services, including:

Phone number (for account creation and login verification).

Username (chosen by the user).

Videos and profile information (for creators only).

Local storage data (to keep you logged in on the web).

We do not collect personal addresses, birth dates, or financial data directly.

All payment information is handled securely by Stripe.

AskitApp uses trusted third-party providers to operate the platform:

Stripe — for payment processing.

Twilio — for sending SMS verification codes.

Firebase — for authentication and push notifications.

Amazon Web Services (AWS) — for secure video and data storage.

Mixpanel and Google Analytics — for anonymous product analytics.

Each service processes data according to its own privacy policy, under strict security and compliance rules.

All data is hosted on AWS servers located in Europe.

We ensure that our service providers comply with the applicable data protection laws of the European Union (GDPR).

We use the data we collect to:

Create and manage user accounts.

Enable payments and withdrawals for creators.

Deliver notifications and updates.

Improve the overall experience and security of the Service.

We never sell or rent personal data to third parties.

We keep your data as long as your account is active.

When you delete your account, all associated personal data and videos are permanently removed from our systems.

The web platform uses cookies or local storage to keep you logged in and remember session information.

You can clear this data anytime via your browser settings.

You can request:

Access to your personal data.

Correction of inaccurate information.

Permanent deletion of your account and associated data.

To exercise these rights, contact us at:

hello@askitapp.co

AskitApp is available for users aged 13 and older.

We do not knowingly collect or store data from children under 13 years of age.

We use encryption, authentication, and secure cloud hosting (AWS) to protect user data.

While no system is 100% secure, we apply best-practice safeguards to prevent unauthorized access or misuse.

We may update this Privacy Policy from time to time.

Updates will be published on this page with a revised “Last updated” date.

Continued use of the platform means acceptance of the updated terms.

For any privacy-related questions or concerns, please contact:

hello@askitapp.co